AVAYA PARTNER ACS delivers a cost effective solution to what a small and growing business needs in today’s competitive environment. Smart call coverage that makes it fast and easy for customers to reach you. Advanced messaging and mobility applications to keep everyone connected wherever they may be. Stylish and durable phones to impress your customers for years to come. The ability to connect to a wide range of accessories to improve your business processes.

The PARTNER® Advanced Communications System processor module supports five incoming lines and nine extensions with a maximum configuration of 21 lines and 44 extensions, or 31 lines and eight extensions. The processor module can operate on its own or can be used with a 2- or 5-slot carrier and additional expansion modules. Expansion modules can be used to add lines and extensions to the system, or additional capabilities such as voice messaging and fractional T1 support.

PARTNER ACS systems support a wide variety of features including Caller ID (name and number), Distinctive Ringing, Send All Calls, Speed Dialing, and five-party conferencing, each helping employees to be more efficient and productive.

Cell Phone Connect via the T1 module enables customers to answer calls even if they are out of the office by allowing calls to ring simultaneously at their desk phone and their cell phone. Enhanced accessibility is also achieved through the Remote Call Forwarding feature, which enables a call to be immediately directed to any external number.

The AVAYA Messaging System is configured with 6 ports and has more powerful features than previous versions. The Partner Messaging System Release 7.0 provides businesses with the  powerful voice messaging features with an increased capacity of up to 200 mailboxes and 100 hours of total storage time.

 The AVAYA voice messaging applications and features include sub menu access, dial by name directory, Windows based administration software, mailbox management directly through your LAN connection and your PC's Internet browser. The name or extension that a caller is being transferred to is announced when the directory is used from the Automated Attendant Service and from the Voice Mail Service. A system-wide Directory List is automatically created and can be used as a playable directory. Up to 4 customized Directory Lists can be created and assigned to a Sub menu. Multiple mailbox owners can now send a copy of their messages to a single mailbox. Phantom Mailbox programming allows multiple extensions to share the same destination mailbox.

Compatible with Partner ACS Release 1.1 or greater. NOTE: Changing IP address on Partner Messaging Module R7.0 requires optional 355A/F adapter. Under normal circumstances, there is no need to change the IP address. One voice mail port will answer and process one call at one time. Additional features like Out calling and Fax Detection are available when integrated with a Partner ACS release 3 or newer. Partner ACS messaging module will take up one slot within a 2 or 5 slot carrier.

With  million-plus customers, PARTNER ACS is a phone system that’s proven to fit your budget and  give small a business an edge in today’s highly competitive environment.